Terms of Service – Petalwalk


Welcome to Petalwalk. By accessing or purchasing from our store, you agree to be bound by the following Terms of Service. Please read them carefully before using our website or services.

🛍️ General Conditions

  • By placing an order with Petalwalk, you confirm that you are at least 18 years old or using the site under supervision.

  • We reserve the right to refuse service to anyone for any reason at any time.

📦 Products & Availability

  • All products are subject to availability.

  • We reserve the right to limit quantities or discontinue any product without prior notice.

  • Product colors may slightly vary due to lighting or screen differences.

💰 Pricing & Payments

  • All prices are listed in PKR (Pakistani Rupees).

  • Prices may change without prior notice.

  • We accept Cash on Delivery (COD) and other payment methods as available on checkout.

🚚 Shipping & Delivery

  • Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

  • Petalwalk is not responsible for delays caused by courier services or natural events.

🔁 Returns & Refunds

  • Returns are accepted within 7 days of delivery (as per our Return & Refund Policy).

  • Items must be unused, unworn, and in original packaging.

  • Shipping charges are non-refundable unless the item is defective or incorrect.

🔐 User Information

  • Any personal information provided by you is handled according to our Privacy Policy.

  • You agree to provide accurate and complete information while placing an order.

⚠️ Limitation of Liability

  • Petalwalk is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our liability is limited to the value of the purchased product only.

🖊️ Changes to Terms

  • Petalwalk reserves the right to update or modify these Terms of Service at any time.

  • Changes will be effective immediately once posted on the website.

📞 Contact Information

For any questions regarding these Terms of Service, please contact us:

Petalwalk
📍 Sana Market, Opposite Hafiz Plaza
Tangi Road, Charsadda, Pakistan
📱 Mobile / WhatsApp: 0311-5131258